During both the recording as well as the playback, the connection is secured using SSL and/or other techniques. SSL is a very strong level of protection which ensures an optimal protection.
Everybody who records a videos retains control over their own data at all times. You and the respondent can both view and remove their data at all times, unless an alternative agreement has been reached.
Yes, you can easily set up your own recording center using a high grade webcam and microphone and a regular desktop computer.
Once a response has been recorded, you can simply make them public to people and share the link. Remember, you do need permission from the person you have interviewed in order to make their interview public!
Yes, the videos are stored locally for up to 5 years. You can however remove them manually.
We provide optimal support, because we think that having great recording is priority number one. If you're in need of any help, just send us a message at firstname.lastname@example.org.
The video is stored on the server and the people involved in the interaction are notified by email. After you have finished you should also receive a notification by email explaining how to access it.
We recommend that you ask someone you know with a computer with a webcam to record the video interaction.
You will have to install the latest version of Adobe Flash from the Adobe website, or get in touch with us at email@example.com
The software detects any microphone that is plugged into your computer. If the application cannot find any, it will stop you from continuing. Please check whether all the cables are connected, and try again by pressing CTRL+F5. If this does not fix it, please contact us.